Welcome to Femmelabel.com (“we”, “us”, “our”). By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

Femmelabel.com operates an online retail store specializing in women’s clothing. By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

We reserve the right to update or modify these Terms at any time. Continued use of the website indicates acceptance of any changes.

2. Products & Pricing

• Product descriptions, images, and prices may change without notice.

• We aim to represent colors and details as accurately as possible, but variations may occur due to device screens.

• Prices are listed in GBP (£).

• We may limit the sale of any products to any person or region.

3. Orders & Payments

By placing an order, you agree that:

• All information provided is accurate and complete.

• You are authorized to use the chosen payment method.

• Orders may be refused or cancelled if fraudulent or unauthorized activity is suspected.

We accept major payment methods, including standard cards and digital payment options displayed at checkout.

4. Shipping & Delivery

• Delivery times shown at checkout are estimates, not guarantees.

• Once an order is shipped, the delivery address cannot be changed.

• Delays caused by customs, couriers, weather, or external factors are beyond our control.

• Optional “Premium Shipping + Protection” includes insurance for loss or damage during transit.

For full details, please refer to our Shipping Policy.

5. Returns & Exchanges

Eligible items may be returned in accordance with our Returns Policy.
Returned items must be:

• Unworn and unwashed

• In original packaging and condition

Some items may be non-returnable (e.g., sale items, accessories, hygiene-sensitive products). Customers are responsible for return postage unless the item arrived damaged or incorrect.

6. Cancellations

Orders can be cancelled only before they are processed or shipped. Once dispatched, standard return procedures apply.

7. Intellectual Property

All content on Femmelabel.com—including images, logos, text, and design—is protected and may not be copied, used, or distributed without permission.

8. User Accounts

If you create an account:

• You must keep your login details secure.

• You are responsible for all actions under your account.

• We may terminate accounts involved in misuse or suspicious activity.

9. Limitation of Liability

Femmelabel.com is not responsible for:

• Damages resulting from misuse of our products

• Losses caused by delays, technical errors, or third-party issues

• Indirect or consequential damages

Your use of the site is entirely at your own risk.

10. Privacy Policy

Your use of this site is also governed by our Privacy Policy, which explains how personal data is collected and used.

11. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of this website will be handled under UK jurisdiction.

12. Contact Information

For any questions about these Terms, please contact us at: hello@femmelabel.com